Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a casino on our list? The team behind Real Money Casino Scout is reachable by email and welcomes messages from readers across the US.
Reach the Editorial Team
You can contact us directly at [email protected]. We aim to respond to all enquiries within 48 hours on business days. Please include as much detail as you can — the casino name, the page in question, or a description of your experience — so we can get back to you with a useful reply rather than a generic one.
What We Can Help With
- Review accuracy: If you believe information on one of our pages is out of date or incorrect, let us know. We verify our content regularly, and reader reports help us keep things current.
- Reader feedback: Played at one of the casinos we cover and want to share your experience? We take reader accounts seriously when assessing whether a site continues to deserve its place in our rankings.
- Editorial questions: Queries about how we research, rank or rate casinos are always welcome. You can also read more on our About Us page, which explains our review process in full.
- Responsible gambling concerns: If gambling has stopped being enjoyable or is affecting your finances or wellbeing, please visit our Responsible Gambling page for practical guidance and links to free support services available to US residents.
- Terms and site policies: For information about how this site operates commercially, see our Terms and Conditions.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot access your casino account, process withdrawals, resolve disputes on a casino's behalf, or override a casino's own customer support team. If you have an account issue, your first step should always be the casino's own support channel — typically live chat or their official support email.
Similarly, we are not able to offer gambling advice, strategy guidance, or any prediction of outcomes. Casino games involve chance, and no strategy guarantees a profit.
A Note on Commercial Relationships
Real Money Casino Scout earns commission when readers visit casinos through links on this site. That relationship does not determine which casinos appear on our pages or how they are ranked — our editorial positions are based on research and are reached independently. If you have concerns about how we handle these relationships, our About Us page sets out our methodology in plain terms.
Response Times
| Type of enquiry | Expected response time |
|---|---|
| General questions and feedback | Within 48 hours (business days) |
| Review accuracy reports | Within 48–72 hours (business days) |
| Editorial and partnership enquiries | Within 5 business days |
We read every message. If you have not heard back within the timeframe above, please check your spam folder before resending — our replies occasionally get filtered.